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  • About Us | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. ABOUT US Founded in 2000, Tech Goes Home (TGH) empowers communities to access and use digital tools to overcome barriers and advance lives. We bring computers, internet, and training to those without so students can do homework, adults can find jobs and manage finances, seniors can connect with loved ones, and all can lead healthy lives. In the past five years alone, we have graduated 22,000 learners from our programs and distributed 14,500 new computers. TGH programs serve people of all ages, from 3 to 94, living in communities throughout Greater Boston. Our programs are directed at those without technology at home, with a focus on individuals who are un- or under-employed, are from low-income households, have limited English proficiency, or are living with disabilities. Of the households that TGH serves: 90% live in households that are considered “very low income” (HUD 2017), 90% are people of color, nearly 50% are English language learners, and 34% of adult learners are unemployed. Learn More Technology for all ages TGH has opportunities for folks from age 3 to 94. See how TGH can help you! Program Overview Our Story, Our Purpose Tech Goes Home is focused on tackling the entrenched barriers to technology adoption and internet access in Boston and across the United States. While it is easy to assume that mobile and home-based computer access to the internet has become universal, the stubborn fact remains that 20% of households in the City of Boston lack a desktop or laptop computer, and 16% do not have home internet access (ACS 2015-2019). One year after completing TGH, 96% of our graduates have home internet. Read About Our Impact TESTIMONIALS See More Read Our Research See Our Results Research Yields Results TGH has gathered extensive research to understand how people fall behind due to lack of technology and internet access. Read more about digital equity and what we're doing to achieve it!! Our TGH Partner Sites Tech Goes Home currently offers our programs in neighborhoods throughout the City of Boston and nine surrounding municipalities. View All Awards and News Tech Goes Home is proud to have a growing list of accolades and news features. Take a minute to let us share them with you! See All The TGH Team We have an awesome team of talented people with a passion for helping others. Take a look at the cool things they've done and continue to do to benefit their communities, and don't hesitate to get in touch! Learn More Jobs With TGH At TGH, we love working with people who love helping others, and we strive to create a more fair and accessible society. Interested in working with us? Click below to see any open positions, or contact us to find out all the other ways you can help us in our efforts to empower communities to overcome barriers and advance lives. See Open Positions

  • Tech Goes Home | Becoming a TGH Site

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. BECOMING A COURSE ASSISTANT BECOMING A TGH COURSE ASSISTANT Before you start: Please note that course assistants are only for the TGH School and TGH Early Childhood programs. If a course is eligible for a course assistant the instructor will find the needed information in their course approval confirmation email. 1. Complete an online Course Assistant Application Ask the instructor of the course for their Course Assistant Application link which was sent to them in an email titled “Starting your TGH Course”. The instructor can also email us at program@techgoeshome.org for the link. Completing an application does not guarantee that you will become a course assistant. 2. Submit documentation for a Background CORI Check In order to comply with federal law, TGH is required to conduct CORI checks for all course assistants. You will be asked to complete the CORI Acknowledgement Form after completing your application. You will need to provide a government-issued picture ID such as a Driver's License, Passport, State ID, or Legal Resident Card. You will receive an email letting you know whether or not your CORI has been accepted by TGH. If you have a CORI record, please know that TGH will make decisions compassionately. 3. Receive a Decision Regarding Your Course Assistant Application Once all the steps above are complete TGH will make a decision on your application. In some instances, TGH may ask for additional steps or follow-up before making a final decision. You will receive an email letting you know if your application has been approved or denied. Important notes: The instructor for the course you are assisting must include your name on the course application or email us at program@techgoeshome.org to add your name to the course.

  • Deep Dive | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. VLE KONTINYE APRANN? Pran yon plonje fon Sit entènèt ki anba yo ka ede ou aprann menm plis sou resous ki nan Kourikoulòm nan TGH. Grovo gen dè milye de gratis, tutoryèl videyo yon minit sou sit entènèt popilè yo ak apps mobil. Ou ka menm enskri pou resevwa Imèl chak jou ak tutoryèl sou sit entènèt oswa apps ou renmen. Vle eksplore san yo pa enskri? Log in ak Imèl: grovo@techgoeshome.org Modpas: techgoeshome Techboomers.com se yon sit entènèt gratis edikasyon ki gen tòn enfòmasyon itil ak etap-pa-etap tutoryèl sou popilè, sit entènèt konfyans, ki gen ladan anpil chin an tap nan kourikoulòm nou an tankou Gmail, Google Maps, LinkedIn, Facebook, Yelp, Twitter, Etsy, ak plis ankò ! Pou yon lis konplè, vizite techboomers.com/courses.

  • Tech Goes Home | Digital Equity | Training, Access, Technology

    Tech Goes Home is fighting for digital equity. We help bring computers, Internet, and training to those without so students can do homework, adults can find jobs, and seniors can connect with loved ones. Tech Goes Home is dedicated to addressing the digital inequities that deny people the opportunity to succeed. Our Programs Tech Goes Home programs serve people of all ages, with courses geared towards families, adults, entrepreneurs, seniors, and more. We bring computers, internet, and training to families and individuals throughout Greater Boston so students can do homework, adults can find jobs and manage finances, seniors can connect with loved ones, and all can lead healthy lives. We offer programs for adults, as well as family-based intergenerational programs. TGH’s family-based programs engage youth and their caregivers together to learn digital skills as a team. Each family or individual who participates in our programs receives 15 hours of live, interactive digital skills training, a Chromebook or iPad, and, if needed, 12 months of internet services. Click below to learn more about our programs and see upcoming courses. Learn More About Tech Goes Home Who We Are Founded in 2000, Tech Goes Home (TGH) empowers communities to access and use digital tools to overcome barriers and advance lives. Our programs are directed at individuals without technology at home, with a focus on those who are un- or under-employed, are from low-income households, have limited English proficiency, or are living with disabilities. In the past five years alone, we have graduated 22,000 learners from our programs and distributed 14,500 new computers. Learn More Hear from Boston's Mayoral Candidates Tech Goes Home asked all of Boston's mayoral candidates about their plans for advancing digital equity in the City. Take a look at their responses here! Our Impact We measure success by the digital life skills, computers, and internet access that graduates gain through participating in the TGH program, and the extent to which they feel empowered to apply those skills and tools to improve their lives in whatever way will benefit them most. Last year: 3,640+ graduates report that they learned skills that can help improve their lives 1,150+ children are better able to do schoolwork online because of TGH 2,530+ graduates have used their TGH device and digital skills for their health and wellness See More It takes the whole community. Our dedicated partner organizations and investors are critical to TGH's success. Check out the individuals and groups who are supporting TGH, and see how you can become an investor or host a TGH course. Investors > Partners > Donate > Join the fight for digital equity by volunteering with TGH! Want to make a lasting impact in your community? Want to join a network of dedicated people working to conquer digital exclusion? Volunteer with TGH! Please click the link below or email us at volunteer@techgoeshome.org More on Volunteering Take a Look Listen to what TGH learners and leaders have to say about TGH and how the program has affected their lives. Mircha "The best part is having more time with my son. He is teaching me more than I expected, we are doing homework together." Monica "He's always able to show me something new I didn't know. This was a great opportunity for [Tequan] to do that." See More Testimonials Lynette "The class bonded. If one person didn't know how to do something, we did a sharing experience... It's empowered me." Testimonials Stay Connected Follow us on social media for more news, resources, and updates. @techgoeshome @techgoeshome Tech Goes Home Tech Goes Home Contact Us For press inquiries, please contact press@techgoeshome.org . For all other inquiries, fill in the form below. Success! Message received. Send Sign up to receive news & updates from TGH!

  • Careers | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, Internet, and training to those without so students can do homework, adults can find jobs, and seniors can connect with loved ones.

  • Opportunity Blueprint | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. Opportunity Blueprint The COVID-19 pandemic has highlighted the urgency for digital inclusion and brought greater attention to the deep inequities that drive the digital divide, yet we know that we have a long way to go before that gap is bridged. At the end of 2020, Tech Goes Home finalized our Opportunity Blueprint, which focuses on identifying changes we have made in light of the COVID-19 crisis and, based on these learnings, outlining our strategic decisions to successfully chart a path beyond the pandemic. Read the full document here.

  • Our Impact | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. OUR IMPACT TGH works with our partners to build a more equitable society in which all members of our communities have access to the digital world. We measure success by the digital skills, computers, and internet access that graduates gain and the ways they apply those skills and tools in whatever way will benefit them most. A Snapshot of Our Impact 81% of graduates got a new or better job, had a pay raise, entered an educational or work training program, or started a business of caregivers say their child uses their new device for learning multiple times a week or every day of graduates have leveraged skills they gained in their TGH course to access health and wellness resources 88% 73% “With these skills, I can be financially self-sufficient, provide for my child, and have a successful future for me and my family for years to come.” –Shanna, TGH Graduate For more impact data, check out our 2023 Impact Report!

  • Investors | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. INVESTORS Tech Goes Home is grateful for the support of our corporate, foundation, government, and philanthropic partners who are collaborating with us to fight for digital equity. Check out some of our investors below. City of Boston Cummings Foundation Essex County Community Foundation Michael & Susan Dell Foundation Next Level Social Impact NETSCOUT SharkNinja Massachusetts Broadband Institute New England Patriots Foundation Patrick J McGovern Foundation AT&T Cambridge Savings Charitable Foundation QBE Alliance for Digital Equity The Devonshire Foundation Mayor's Office of Workforce Development Commonwealth of Massachusetts Capital One Comcast Liberty Mutual Foundation Amelia Peabody Foundation Highland Street Foundation Bank of America Charitable Foundation Life Science Cares Boston Public Library PNC Bank Foundation Google Verizon Alexion Charitable Foundation Alliant Credit Union Foundation The Beker Foundation Brigham & Women's Hospital Cambridge Community Foundation Chadwick Martin Bailey Inc. The Devonshire Foundation Edith C. Crocker Charitable Foundation Epic Systems Everett Public Schools, Office of English Learners Fish Family Foundation Fred J. Brotherton Foundation Goodman-Swindell Family Foundation Plymouth Rock Assurance Foundation Reverend John Finley Stax Inc. TJX Companies Financials 2021 Audited Financial Statements 2020 Audited Financial Statements 2019 Audited Financial Statements Strong partnerships make it all possible. TGH relies on the support & partnership of our investors and donors. We welcome you to join us in achieving our goal of ensuring that every Greater Boston resident has the skills, tools, and access to take full advantage of the internet and the opportunities it offers. Donate

  • Program Overview | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, internet, and training to those without so students can do homework, adults can find jobs, seniors can connect with loved ones, and all can lead healthy lives. Our Programs TGH Community The TGH Community Program partners with social service organizations in Greater Boston to deliver a course focused on fundamental digital skills for adults. Taught by TGH certified instructors at our partner organizations, course topics include, but are not limited to, job searching, financial literacy, communicating with friends and family, accessing public benefits, and finding educational programs. Courses are offered at locations such as libraries, community centers, public housing, and other organizations. Each learner who completes a TGH course earns a Chromebook and 12 months of internet service. Find a course TGH Small Business The TGH Small Business Program offers a customized digital skills training for local small business owners, micro-entrepreneurs, and people interested in starting a business venture or nonprofit. Graduates of the program gain digital skills to strengthen their businesses and, in turn, the local economy. The curriculum focuses on leveraging city resources, managing finances, developing an effective online presence, accepting online payments, and more. Each learner who completes a TGH course earns a Chromebook and 12 months of internet service. Find a course TGH School The TGH School Program is families with students in grades 1 - 12. Partner schools can provide courses for students officially enrolled in their school. Nonprofit organizations that work with youth can also run courses for families from the community. All courses are taught by TGH certified instructors. This program encourages parent engagement and gives the student and adult caregiver an opportunity to learn together. The curriculum focuses on fundamental digital skills and topics such as using Google apps for school and work, finding apps and websites for learning and play, tracking grades and attendance online, finding after-school and academic programs, and accessing web-based family resources. Each family who completes a TGH course family earns a Chromebook and 12 months of internet services. Find a course TGH Early Childhood The TGH Early Childhood Program is for families with young children ages 3-6. The course is taught using iPads by early education specialists who are certified TGH instructors. Designed for the parent/caregiver and their child, the curriculum is built around educational and social-emotional learning apps that focus on early language, literacy, and STEAM skill-building. Families practice early learning strategies and discuss challenges and opportunities in parenting with technology. Each family who completes a TGH course family earns an iPad and 12 months of internet services. Find a course

  • Instructor Hall of Fame | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, Internet, and training to those without so students can do homework, adults can find jobs, and seniors can connect with loved ones. HALL OF FAME TGH has the pleasure of working with over 300 instructors each year who deliver our programing at our partner sites around Greater Boston. We value each and every one of them! Get to know some of our dedicated instructors below! Carmen Vega Carmen has trained over 750 TGH Graduates! Carmen is an inspiration. Arriving in Boston, a single mom of four, she immediately sought out opportunities to improve the lives of her family. She learned about TGH when a friend suggested that Carmen go through the TGH training with her daughter, who was in middle school at the time. Carmen was drawn to the program because it allowed her to acquire a computer at a significantly reduced cost that her children could use for homework. Click to Read More... Rashmi Pimprikar is a mom of two. She currently works as Director of C-STEAM Futures, as Program Director for CS and STEAM at Lesley University, and as District Technology Coordinator for Watertown Public Schools. Through her organization, she interacts with the Tech Goes Home program. Before working at Lesley and WPS, Rashmi worked as an electrical engineer with Texas Instruments, taught mathematics and computer science at TechBoston Academy, and worked as Program Director for STEAM and... Click to Read More... Rashmi Vartak Rashmi has trained over 750 TGH Graduates! John Cain John has trained over 550 TGH Graduates! John has been a technology instructor for Tech Goes Home, for over ten years. As a former Human Resources Executive and technology entrepreneur, he is passionate about introducing the 21st century to a diverse community of learners. He decided to go into teaching while he was undergoing chemotherapy. John was introduced to Tech Goes Home through the Boston Public School (BPS) system, while setting up an after school program at the Hyde Park Community Center... Click to Read More... Andrea Blake Andrea has trained over 500 TGH Graduates! Click to Read More... John has been a technology instructor for Tech Goes Home, for over ten years. As a former Human Resources Executive and technology entrepreneur, he is passionate about introducing hihijhjkjhj

  • Tech Goes Home | Becoming a TGH Site

    Tech Goes Home is fighting for digital equity. We help bring computers, Internet, and training to those without so students can do homework, adults can find jobs, and seniors can connect with loved ones. PAID PARTNERSHIPS Tech Goes Home offers two partnership tracks: our traditional TGH-Funded model and our Fee-for-Service model. In our traditional model, the full cost of the program is covered by Tech Goes Home. To learn more about the process of becoming a TGH-Funded partner, click here . Under our Fee-for-Service model, the partner site covers costs associated with offering the TGH program at their site. A paid partnership may be right for your organization if: You are interested in offering the Tech Goes Home program to a large number of learners, above and beyond the average of 40-60 learners who graduate from each TGH-Funded partner site per year. You are looking to get the partnership process started right away, rather than joining the TGH-Funded partnership waitlist. PARTNERSHIP OVERVIEW Tech Goes Home partners with other agencies (schools, nonprofits, libraries, and others) that work with people who need access to technology. Our program is a 15-hour digital skills course that can be conducted virtually or in-person. Learners who complete the course earn a Chromebook and one year of paid internet access. Partner sites choose one or two of their employees to run the TGH course at their site. After being certified as TGH Instructors, the partner site's employees then run the TGH course at their site. Our curriculum is customizable so that instructors teach the digital skills, apps, and websites they think are most useful for their specific learners. What TGH offers: Course model Training for individuals from the partner site who will run the digital literacy classes Instructor resources Support to instructors throughout the course via class visits, meetings, and emails Marketing materials for recruiting learners One new device (iPad or Chromebook) per participating household (learner or caregiver/child pair) One year of internet service per household, if the learner does not already have affordable, high-quality internet access at home Shipping and delivery of technology bundles to the partner site (if in-person) or learners' homes (if distance learning) What the partner offers: A fixed cost-per-household that covers the costs of TGH programming at your site Staff member(s) to serve as instructors Recruitment and enrollment of learners for the courses at your site STEPS TO BECOMING PAID PARTNER OF TGH 1. Fill out the Partnership Inquiry Form Please complete this New Partnership Inquiry form to send TGH your details. We will review your information and reach out to you via email with more information. 2. Meet with our team This meeting (either by phone or video) will be an opportunity for TGH to learn more about your organization, for you to learn more about TGH, and for us to discuss what a potential partnership might look like. We will cover programmatic components of the partnership as well as costs. Initial meetings must include the head of your school or organization (Executive Director, Site Director, and/or Head of School). 3. Complete a Partnership Application and MOU Once we’ve mutually agreed to move forward with the partnership, TGH will email you an application to become a new partner site. This application must be completed by the head of your school or organization (Executive Director, Site Director, and/or Head of School). We will also send an MOU outlining the terms of our partnership, which will need to be signed by the head of your site. 4. Identify one employee to serve as the TGH Program Supervisor at your site. The TGH Program Supervisor must be an employee of your site. This person will serve as TGH's main contact and responsible for: Keeping TGH up-to-date on staff changes related to instructors and site leadership Supervising the TGH program, instructors, assistants, and volunteers at your site. Answering inquiries and questions about the TGH program at your site that may be asked by TGH instructors at your site or individuals interested in becoming instructors at your site. TGH will ask the Program Supervisor to step in if TGH has issues with communication, logistics, or compliance with any instructors, assistants, or volunteers from your site. The TGH Program Supervisor will be asked to attend a 1-hour orientation to learn about the TGH program, its role, and the responsibilities and logistics that TGH requires of the site, instructors, assistants, and volunteers. 5. Identify employees who will apply to be the TGH Instructors at your site. If you’ve received a partnership confirmation from Tech Goes Home, please identify at least one staff member from your organization who can run the 15-hour Tech Goes Home course. We recommend two instructors per TGH course. These instructors need not be computer experts but should be comfortable using the internet, particularly tools such as email, Google search, Google Apps, and other basics. TGH Instructors help learners sign up for low-cost Internet and handle administrative duties related to the course, including tracking attendance and collecting learner forms. Most importantly, they should be welcoming, patient, and passionate about helping people learn life-changing skills! 6. Certify your TGH Instructors Once your site partnership is official, you will receive instructions to share with your staff about an instructor application. They must complete a four-step process to be certified as a Tech Goes Home Instructor. Complete an online instructor application Pass a short “Internet Basics” assessment with a score of 85% or higher Attend a 4-hour Instructor Orientation with our team. Complete a background CORI check. 7. Apply to start a course Certified instructors at official partner sites can submit a course application for each cohort they would like to teach. While we can not approve every course that our partners want to teach, we do our best to meet the demand. Once the course is approved, the site may recruit participants and run the course! TGH PROGRAM CALENDAR

  • Supporting Research | Tech Goes Home

    Tech Goes Home is fighting for digital equity. We help bring computers, Internet, and training to those without so students can do homework, adults can find jobs, and seniors can connect with loved ones. Digital Equity Research Tech Goes Home has gathered extensive research to support and inform our work. Take a look below and get a glimpse of why we do what we do. The Digital Divide and Economic Benefits of Broadband Access by The Council of Economic Advisors "Just under half of households in the bottom income quintile using the Internet at home, compared to 95 percent of households in the top quintile." "Academic research shows that using online job search leads to better labor market outcomes, including faster re-employment for unemployed individuals, yet because of a digital divide, low- income households are less able to use these tools than high-income households." "Addressing the digital divide requires effort on multiple fronts, including policies that make broadband more affordable." "When Google Fiber was to be rolled out in Kansas City, speeds on existing networks in Kansas surged 86 percent." "Effective digital literacy training may require place-based or demographically tailored interventions." Digital Divide Persists Even as Lower-Income Americans Make Gains in Tech Adoption by Pew Research Among adults with household incomes below $30,000 a year: 44% don’t have home broadband services 46% don’t have a computer “By comparison, each of these technologies is nearly ubiquitous among adults in households earning $100,000 or more a year.” “As of early 2019, 26% of adults living in households earning less than $30,000 a year are “smartphone-dependent” internet users – meaning they own a smartphone but do not have broadband internet at home. This represents a substantial increase from 12% in 2013. In contrast, only 5% of those living in households earning $100,000 or more fall into this category in 2019.” “In 2015, 35% of lower-income households with school-age children did not have a broadband internet connection at home” ? FACT SHEET: 2016 BROADBAND PROGRESS REPORT from the FCC "One-third of all Americans – 100 million people – haven’t adopted broadband at home. Broadband adoption is key to America’s competitiveness – to jobs, e-government, education, and energy. Compare that to South Korea and Singapore where adoption rates top 90 percent." "Internationally, the U.S. continues to lag behind a number of other developed nations, ranking 16th out of 34 countries" Mobile Technology and Home Broadband 2019 by Pew Research “92% of adults from households earning $75,000 or more a year say they have broadband internet at home, but that share falls to 56% among those whose annual household income falls below $30,000.” “Half of non-broadband users today say they do not subscribe to broadband because the cost of a monthly subscription is too expensive, while 31% say the cost of a computer is too expensive.” Closing the K–12 Digital Divide in the Age of Distance Learning by Common Sense Media & Boston Consulting Group "Approximately 15 million to 16 million K-12 public school students, or 30% of all public K-12 students , live in households either without an internet connection or device adequate for distance learning at home, a higher number than previously recorded; and of these students, approximately nine million students live in households with neither an adequate connection nor an adequate device for distance learning." "300,000 to 400,000 K-12 teachers live in households without adequate internet connectivity, roughly 10 percent of all public school teachers, and 100,000 teachers lack adequate home computing devices." Limiting Broadband Investment to ‘Rural Only’ Discriminates Against Black Americans and other Communities of Color by National Digital Inclusion Alliance “All of the nation’s counties whose populations are at least 75% rural [those most likely to qualify for federal broadband subsidies], taken together, accounted for less than 8% of Americans living in households with no broadband. In contrast, the most urban counties - those with fewer than 5% rural residents - accounted for more than 35%.” "76% of residents living without broadband connection in the most rural third of U.S. counties were white and non-Hispanic. [...] In contrast, substantial majorities of the residents in households without broadband in our urban datasets were people of color. People of color accounted for 75% of the unconnected in cities with 200,000+ residents. Black residents alone accounted for 28% of the unconnected in 95%+ urban counties." "A federal broadband policy which provides funding only for broadband infrastructure deployment, and only to areas which have no existing 25/3 Mbps residential broadband service - with no accompanying investment in affordable access and other measures to help urban as well as rural residents get connected - discriminates in a big way against Black Americans and other communities of color.” “All of the nation’s counties whose populations are at least 75% rural [those most likely to qualify for federal broadband subsidies], taken together, accounted for less than 8% of Americans living in households with no broadband. In contrast, the most urban counties - those with fewer than 5% rural residents - accounted for more than 35%.” "76% of residents living without broadband connection in the most rural third of U.S. counties were white and non-Hispanic. [...] In contrast, substantial majorities of the residents in households without broadband in our urban datasets were people of color. People of color accounted for 75% of the unconnected in cities with 200,000+ residents. Black residents alone accounted for 28% of the unconnected in 95%+ urban counties." "A federal broadband policy which provides funding only for broadband infrastructure deployment, and only to areas which have no existing 25/3 Mbps residential broadband service - with no accompanying investment in affordable access and other measures to help urban as well as rural residents get connected - discriminates in a big way against Black Americans and other communities of color.” OPPORTUNITY FOR ALL? TECHNOLOGY AND LEARNING IN LOWER-INCOME FAMILIES from The Joan Ganz Cooney Ce nter "Most low- and moderate-income families have some form of Internet connection, but many are under-connected, with mobile-only access and inconsistent connectivity." "One third (33%) of those below the poverty level rely on mobile-only Internet access." "Among families who have home Internet access, half (52%) say their access is too slow, one quarter (26%) say too many people share the same computer, and one fifth (20%) say their Internet has been cut off in the last year due to lack of payment." "Parents with mobile-only access are [...] 25 percentage points less likely to use online banking or bill-paying (49% vs. 74%), 14 percentage points less likely to apply for jobs or services online (42% vs. 56%), and 12 percentage points less likely to get news or follow local events online (70% vs. 82%)." "Four in 10 parents without a home computer (40%) or home Internet access (42%) say the main reason they do not have these items is because they are too expensive." "Children from low- and moderate-income families use computers and the Internet for a variety of educational activities, but those without home access are less likely to go online to pursue their interest. [...] 35% of those with mobile only access say they 'often' do this, compared to 52% of those with home access." "Children and parents frequently learn with, and about, technology together, especially in families with the lowest incomes and where parents have less education." "Among parents who did not graduate from high school, 62% say their child has helped them with technology, compared with 45% of parents who graduated from college." "Among families with more than one 6- to 13-year-old and a computer in the home, [...] more than half (53%) of children from the lowest income group (less than $25,000 a year) 'often' help each other learn about computers and technology, compared to 33% of those in the higher-income group ($45,000–65,000 a year)." 10% of Americans Don't use the internet. Who are they? by Pew Research 3 in 10 adults with "less than a high school education" do not use the internet. "Adults from households earning less than $30,000 a year are far more likely than the most affluent adults to not use the internet (18% vs. 2%)." "Seniors are much more likely than younger adults to say they never go online [...] 27% still do not use the internet, compared with fewer than 10% of adults under the age of 65." WHAT IT'S LIKE TO GO ON THE INTERNET FOR THE VERY FIRST TIME - AT AGE 82. by the Washington Post "Seniors who log on tend to be far more educated about their health ; they’re far less isolated and more independent ." "One study out of the University of Michigan suggested that Internet use could cut depression risk among seniors by more than 30 percent — a huge finding, given the wide-ranging effects that depression and isolation have on senior’s health." Millions of U.S. Workers Have "Limited or No Digital Skills" by HR Dive “More than 1 in 10 workers are employed in manufacturing, and one third lack key digital skills." This equals about 5.6 million workers in manufacturing who have low digital skills. “Approximately 1 in 7 American workers is employed in the health and social assistance sector, and one-third lack key digital skills.” This equals about 6.7 million workers in this sector with low digital skills. “Nearly one-third of workers with limited digital skills are younger than 35.” The Digital Edge: Middle-Skill Workers and Careers by Burning Glass Technologies “More than 8 in 10 middle-skill jobs (82%) require digital skills” “Digitally intensive middle-skill jobs pay more than non-digital middle-skill jobs: Baseline digital skills alone pay a 17% premium over non-digital roles.” “Eight in 10 (78%) of middle-skill jobs demand facility with productivity software, and these digital jobs pay a premium over non-digital middle-skill roles. Additionally, productivity software is necessary for upward movement.” Digital Skills & Employment Foundational Skills for Career Progress by Urban Institute “Between 2002 and 2016, the share of all jobs with high digital content more than quadrupled, from 4.8 to 23.0 percent. This reflects both an increase in the digital nature of existing jobs and the addition of new digital jobs.” “Research suggests the demand for jobs requiring digital skills will increase [...] employers will increasingly desire workers with foundational digital skills as the digitization of jobs and tasks increases.” “Many occupations that were previously technology-free, such as janitorial work, now require technology for such basic tasks as checking room assignments and filling out time cards.” “[...] ‘the increased use of electronic job applications makes it difficult for those with low literacy skills to get a job’ [...] Online tools are now the most important resource for many job seekers” Strategies for teaching foundational digital skills: Teach skills in context In-person teaching Match training to people’s needs Access to digital tools Digital Inclusion & Education Nearly one-in-five teens can’t always finish their homework because of the digital divide by Pew Research “Some 15% of U.S. households with school-age children do not have a high-speed internet connection at home” “Roughly one-third of households with children ages 6 to 17 and whose annual income falls below $30,000 a year do not have a high-speed internet connection at home, compared with just 6% of such households earning $75,000 or more a year. These broadband disparities are particularly pronounced for black and Hispanic households with school-age children – especially those with low household incomes.” “17% of teens say they are often or sometimes unable to complete homework assignments because they do not have reliable access to a computer or internet connection.” “24% of teens whose annual family income is less than $30,000 say the lack of a dependable computer or internet connection often or sometimes prohibits them from finishing their homework, but that share drops to 9% among teens who live in households earning $75,000 or more a year.” Advancing Digital Equity and Closing the Homework Gap: The Need to Connect Students at Home by The Consortium for School Networking & Alliance for Excellent Education “Today, roughly seven in ten teachers assign homework that requires access to broadband. But the FCC’s data suggest that almost one in three households do not subscribe to broadband services at any speed.” Parental Involvement in Schools by Child Trends "Students with parents who are involved in their school tend to have fewer behavioral problems and better academic performance, and are more likely to complete high school than students whose parents are not involved in their school." The Numbers Behind the Broadband "Homework Gap" by Pew Research "31.4% of households whose incomes fall below $50,000 and with children ages 6 to 17 do not have a high-speed internet connection at home. [...] By comparison, only 8.4% of households with annual incomes over $50,000 lack a broadband internet connection at home. In other words, low-income homes with children are four times more likely to be without broadband than their middle or upper-income counterparts." NTIA BROADBAND MAP This map displays broadband technologies offered to end users.

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