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by The Council of Economic Advisors

"Just under half of households in the bottom income quintile using the Internet at home, compared to 95 percent of households in the top quintile."

"Academic research shows that using online job search leads to better labor market outcomes, including faster re-employment for unemployed individuals, yet because of a digital divide, low- income households are less able to use these tools than high-income households."

"Addressing the digital divide requires effort on multiple fronts, including policies that make broadband more affordable."

"When Google Fiber was to be rolled out in Kansas City, speeds on existing networks in Kansas surged 86 percent."

"Effective digital literacy training may require place-based or demographically tailored interventions."

by Pew Research

  • "The share of Americans with broadband at home has plateaued, and more rely only on their smartphones for online access"

  • Those who are “smartphone-dependent” for access do encounter distinct challenges.

    • they are more likely than other users to run up against data-cap limits that often accompany smartphone service plans

    • they also more frequently have to cancel or suspend service due to financial constraints

    • those who use digital tools for job searches face challenges when it comes to key tasks such as filling out job applications and writing cover letters.

  • "Those without home high-speed service are much more likely now than in the past to say that lacking a home subscription is a major disadvantage when it comes to accessing government services, searching for employment, following the news, learning new things, or getting health information."

  • "Most low- and moderate-income families have some form of Internet connection, but many are under-connected, with mobile-only access and inconsistent connectivity":

  • "One third (33%) of those below the poverty level rely on mobile-only Internet access."

  • "Among families who have home Internet access, half (52%) say their accessis too slow, one quarter (26%) say too many people share the same computer, and one fifth (20%) say their Internet has been cut off in the last year due to lack of payment."

  • "Parents with mobile-only access are [...] 25 percentage points less likely to use online banking or bill-paying (49% vs. 74%), 14 percentage points less likely to apply for jobs or services online (42% vs. 56%), and 12 percentage points less likely to get news or follow local events online (70% vs. 82%)."

  • "Four in 10 parents without a home computer (40%) or home Internet access (42%) say the main reason they do not have these items is because they are too expensive."

  • "Children from low- and moderate-income families use computers and the Internet for a variety of educational activities, but those without home access are less likely to go online to pursue their interest. [...] 35% of those with mobile only access say they 'often' do this, compared to 52% of those with home access."

  • "Children and parents frequently learn with, and about, technology together, especially in families with the lowest incomes and where parents have less education":

  • "Among parents who did not graduate from high school, 62% say their child has helped them with technology, compared with 45% of parents who graduated from college."

  • "Among families with more than one 6- to 13-year-old and a computer in the home, [...] more than half (53%) of children from the lowest income group (less than $25,000 a year) 'often' help each other learn about computers and technology, compared to 33% of those in the higher-income group ($45,000–65,000 a year)."

by Pew Internet

  • Only 56 percent of people 65+ are using the Internet

  • Only 59 percent of people without a high school education use the Internet

by Pew Internet

  • One in five American adults does not use the internet

  • Among adults who do not use the internet, almost half have told us that the main reason they don’t go online is because they don’t think the internet is relevant to them

  • The 27% of adults living with disability in the U.S. today are significantly less likely than adults without a disability to go online (54% vs. 81%)

  • 88% of American adults have a cell phone, 57% have a laptop, 19% own an e-book reader, and 19% have a tablet computer

by the Washington Post

"Seniors who log on tend to be far more educated about their health; they’re far less isolated and more independent."


"One study out of the University of Michigan suggested that Internet use could cut depression risk among seniors by more than 30 percent — a huge finding, given the wide-ranging effects that depression and isolation have on senior’s health."

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